Careers

Job Description – Customer Service

Customer Service Position:
Greet customers in a friendly, professional manner and answer any questions they may have about our services. If information is unknown, please see owner.

Collect payment for services / rides via POS system – see POS Training Guide. Provide receipt for purchase.
Provide ticket(s) for ride(s).
Direct customer to waiting line for karts.
Thank customers upon purchase and exit of facility.

Other:
Keep popcorn machine full, keep popcorn containers and napkins stocked. Maintain cleanliness of front area :
Clean counter
Wipe down tables/chairs
Sweep front area / entry way
Organize customer service area/counter
Empty trash (to dumpster in back)

Maintain cleanliness of restrooms (during shift and at close).
Maintain cleanliness of outside area during downtime (entryway, sidewalks). Any additional duties assigned by Supervisor.

No personal phone or device usage while customers are in the building, unless in case of an emergency.

Job Description - Pit Attendant

Pit Attendant Position:

Greet customers in a friendly, professional manner and answer any questions they may have about our services. If information is unknown, please see owner.

Manage waiting line for karts.

Take tickets for kart rides and dispose of them in container provided. Only customers who have provided ticket are allowed in pit area.

Follow operating and safety guidelines for kart operation see Go Kart Training Guide. Assist in getting customers on and off the go karts.

Read rules to customers before they race. Unplug karts that are ready for racing.

Plug in karts as they come back from racing. Thank customers upon exit of facility.

Other:

Make sure restrooms, waiting line, pit area are clean at beginning of shift. Assist Customer Service with cleanliness of restrooms during downtime.

Maintain cleanliness of pit area, waiting lines during downtime and at close (no customers or riders). Pick up trash in area as needed.

Turn off lights and stereo at close of shift.

Any additional duties assigned by Supervisor.

No personal phone or device usage while customers are in the building, unless in case of an emergency.

Job Description - Track Attendant

Go Kart Attendant Position:

Greet customers in a friendly, professional manner and answer any questions they may have about our services. If information is unknown, please see owner.

Follow operating and safety guidelines for kart operation see Go Kart Training Guide. Open / close gates for pit access

Watch karts on track at all times, assist customers if needed during race. Responsible for the kart controller shut off karts if necessary during race. Assist Pit Attendant as needed ONLY IF no karts are in use on the track.

Other:

Make sure restrooms, waiting line, pit area are clean at beginning of shift. Assist Customer Service with cleanliness of restrooms during downtime.

Maintain cleanliness of pit area, waiting lines during downtime and at close (no customers or riders). Pick up trash in area as needed.

Turn off lights and stereo at close of shift.

Any additional duties assigned by Supervisor.

No personal phone or device usage while customers are in the building, unless in case of an emergency.

SPEEDEEZZ INDOOR KARTING EMPLOYMENT APPLICATION